Client Services Representative (CSR)

p As a Client Services Representative (CSR) at the Animal Medical Center, duties will include but may not be limited to keeping accurate medical records, clerical work, client education, and support of the Director of Clinical Services, Client Services Managers, and other team members. This position requires practical knowledge of hospital procedures, policies and services; client and patient treatment protocols; data transcribing and word processing; and the standard procedures, records and terminology used in the veterinary hospital. /p p CSRs work with the entire AMC team to promote a positive attitude and an environment of patient and client-centered service, continuous quality improvement, compliance with AAHA Standards and other statutory requirements. /p p strong Essential Duties and Responsibilities: /strong /p ul li Acknowledge and cheerfully greet all clients and visitors in a professional and timely fashion. /li li Proficiently register and check-in new and returning clients and patients and appropriately providing client with and process all forms and other paperwork required for intake and discharge of animals. /li li Appropriately triage emergency cases and send follow-up communication. /li li Schedule follow-up, reschedule, and cancel patient appointments using Instinct EMR. /li li Handle all financial transactions and reconcile client files as needed - including auditing invoices prior to clients/patients discharging from the hospital; Reconcile the financial…

The full listing, requirements, and application form are on Schwarzman Animal Medical Center's careers site.

Source: https://job-boards.greenhouse.io/animalmedicalcenter/jobs/5264807008
Aggregated from Schwarzman Animal Medical Center's official careers feed, last checked 29 Jul 2026. If the role has been filled, it disappears from vetmedjobs.org on the next morning refresh.