p strong Summary: /strong /p p The Communications Specialist is responsible for delivering superior customer service and communication to clients, patients, staff, and referring veterinarians. This role requires excellent judgment and decision-making skills in triaging client calls, scheduling appointments with clinical specialists, and determining appropriate actions. Kindness, care for animals, and respect for clients are essential values in this team-focused department. /p p strong Responsibilities: /strong /p ul li Schedule appointments for various Specialty Services using the Cornerstone system /li li Triage urgent calls efficiently and effectively /li li Process referral calls from outside veterinarians and clients /li li Answer phones and direct calls appropriately /li li Respond to internal and external clients in a respectful, friendly, and thorough manner /li li Provide clients with status updates and patient information /li li Maintain a detailed-oriented approach while multitasking in a fast-paced environment /li /ul p strong Qualifications: /strong /p ul li Knowledge of medical terminology is preferred /li li Minimum 1-2 years of veterinary medical office experience is required /li li Proficient in computer skills: Microsoft Office, Outlook, Cornerstone EMR system, Alcatel-Lucent Phone system /li li Speed typing skills of 40+ wpm required /li li Ability to provide consistent and exceptional customer service /li li Pleasant speaking voice /li li Articulate, depend…
The full listing, requirements, and application form are on Schwarzman Animal Medical Center's careers site.
Source: https://job-boards.greenhouse.io/animalmedicalcenter/jobs/5373220008
Aggregated from Schwarzman Animal Medical Center's official careers feed, last checked 29 Jul 2026. If the role has been filled, it disappears from vetmedjobs.org on the next morning refresh.